In GemPhoneFarm, we are committed to providing high quality service and ensuring customer satisfaction. However, we understand that there may be situations that arise where you need to request a refund. This policy is in place to ensure transparency and fairness in the processing of requests.

1. Refund Conditions

⏳ Trial Period
We offer a free trial period to all new users.
Take this time to evaluate the service before you buy.
Refund requests after the trial period will only be considered in the specific cases below.

📌 Valid Refund Request
We only accept refunds in the following cases:
✅ The software cannot be installed or used on your device.
✅ The software does not work as advertised and you do not receive support from GemPhoneFarm.

🔹 Note: “Not working as advertised” only applies when the error is on the GemPhoneFarm. We do not guarantee that the software will work for your specific job. GemPhoneFarm is a tool, and its effectiveness depends entirely on the user.

🔹 Platforms are regularly updated to combat anti-detect browsers. We are committed to updating software as quickly as possible, but this is not our obligation. GemPhoneFarm.

⚠ No refunds If the software does not meet your desired job. You have the right to try before you buy to check the suitability.

2. Cases of No Refund

🚫 Change of Mind: We do not refund if you change your mind after purchasing.
🚫 Violation of Terms: If your account is suspended or terminated due to a violation of the Terms of Service, you will not be eligible for a refund.
🚫 Registration Expired: Refund requests for expired or fully used services will not be accepted.

3. Refund Process

📩 Step 1: Submit Request
Contact customer support via official Fanpage.
Provide order information and reason for refund.

📝 Step 2: Review and Approval
Each request will be carefully reviewed by our team.
If approved, the refund will be processed via the original payment method.

⏳ Step 3: Processing Time
Once approved, refunds will be processed within 7-10 business days.
Receiving time may vary depending on the payment gateway you use.

4. Cancellation of Service

📌 Registration Services:
If you cancel your subscription before the end of your billing cycle, you can still use the service until it expires.
We do not refund for unused time remaining.

5. Changes to Refund Policy

GemPhoneFarm reserves the right to change or update the Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.

6. Contact Information

📢 If you have any questions regarding our Refund Policy, please contact us via:
📌 GemPhoneFarm Official Fanpage